Levi, Ray & Shoup, Inc. Jobs

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Levi, Ray & Shoup, Inc. Network Monitoring Technician in St. Louis, Missouri

Looking for more than just another assignment? We're looking for you! This isn't just another assignment, but a real opportunity and a challenge for the right person. LRS Consulting Services is seeking a Network Monitoring Technician for a long-term contract opportunity (plus the right-to-hire) with our client in St. Louis, MO.

LRS Consulting Services has been delivering the highest quality consultants to our clients since 1979. We've built a solid reputation for dealing with our clients and our consultants with honesty, integrity, and respect. We work hard every day to maintain that reputation, and we're very interested in candidates who can help us. If you're that candidate, this opportunity is made for you!

The Network Monitoring Technician will:

  • Provide production support for Enterprise Monitoring Applications.

  • Perform technical troubleshooting, changes, and daily tasks for Enterprise Monitoring Applications and Systems.

  • Work with customers and other support teams to co-ordinate and facilitate incident triage and timely resolution of production issues.

  • Analyze, resolve, and co-ordinate technical problems for all issues/incidents.

  • Coordinate incident resolution with infrastructure and application support groups and implement changes to prevent problem recurrence.

  • Identify problems and correct them as soon as possible to restore full service.

  • Maintain Remedy incident tickets and service request cases in a timely and efficient manner.

  • Manage and escalate issues according to the proper procedures.

  • Monitor applications and automated processes.

Requirements:

  • At least 3 years of hands-on support experience

  • Demonstrated experience managing, maintaining and troubleshooting in at least 1 out of the following technologies, or similar: Solarwinds, Netcool/WebTop, App Dynamics, Splunk or Nagios

  • Candidates must be available to work any day/shift

  • Candidate must be able to effectively communicate in English (written & verbal)

  • Candidate must have permanent authorization to work in the USA for any employer

  • Corp to corp will not be considered

Visit us online at www.LRS.com.

LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.

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